Chris Mannile
Greenway, Canberra, ACT | 0475 606 922 | www.chrismannile.com.au
Chris Mannile
Greenway, Canberra, ACT | 0475 606 922 | www.chrismannile.com.au
Technical Skills & Competencies
IT Administration & Networking: Microsoft 365 Business Basic, Microsoft Entra ID (Active Directory concepts), Subnetting, DNS Configuration, Network Troubleshooting.
Hardware & Technical Support: Client device configuration, Windows troubleshooting, hardware optimization, firmware deployment, physical equipment calibration.
Software & Scripting: Python, HTML, Google Cloud Platform (VMs, Cloud Run), GitHub Copilot, EZCad, CorelDRAW.
Core Competencies: Helpdesk troubleshooting, technical documentation, procurement & inventory management, customer service, vendor relations.
Microsoft 365 & Entra ID Home Lab | Current
Configuring a local IT environment utilizing Microsoft 365 Business Basic to practice enterprise administration.
Integrating a custom domain, configuring DNS records, and routing email services.
Utilizing Microsoft Entra ID to provision test user accounts, assign licenses, and manage physical client devices on a local network.
Automating basic workflows and web tasks using Python and Google Cloud Platform virtual machines.
Technical Consultant (Remote) Engraving Supplies | Aug 2026 – Present
Provide ongoing remote technical support, operational consultation, and purchasing assistance.
Author, update, and maintain comprehensive technical documentation and user guides for hardware and software systems.
Assist in continuous procurement efforts, researching and sourcing specialized hardware components.
Service Manager & Service Technician Engraving Supplies | Jul, 2022 – Aug 2026
Managed end-to-end technical service operations for industrial equipment, combining hardware maintenance with high-level customer support.
Acted as the primary point of contact for helpdesk troubleshooting, diagnosing and resolving complex software and hardware faults.
Configured technical software parameters (EZCad, AutoLaser, Beam Studio) and calibrated physical machinery for optimal performance.
Managed inventory control, product sourcing, and hardware procurement, including traveling to international trade shows (Guangzhou, China) to evaluate machinery specifications and negotiate with manufacturers.
Utilized graphic design software (CorelDRAW) to draft internal documentation and equipment labeling.
Recent Technical Training (Udemy, 2026)
Microsoft 365 Fundamentals: Real Skills and Hands-On Sims
Introduction to Computer Networking: Beginner Crash Course
Subnetting Made Easy
Foundational Computer Science Coursework RMIT University online
Completed introductory modules focused on Python programming and HTML web development.
Coursework towards Certificate IV in Supply Chain Operations South Metropolitan TAFE
Completed foundational module in logistics, inventory management, and supply chain processes.